Private Practice

Latrobe Medical Centre, Traralgon is now a private medical practice, we will continue to bulk bill anyone who holds a current pension card or concession card . We ask you to bring your Medicare Card and pension / concession cards to your appointments.

There may be some fees associated for extra supplies.

NON Attendance Fees will be charged for missed appointments.

Opening Hours

 

Monday and Friday    | 8:30 AM – 6.30 PM

Tuesday to Thursday | 8:30 AM – 5.30 PM

          Saturday              | 9:00 AM – 1:00 PM

 

 

Appointments

Appointments may be made in person or via telephone during business hours or directly via our website conveniently and instantly.

NON Attendance Fees will be charged for missed appointments.

Please advise reception staff upon your arrival.

Same day appointments are available. You can make appointments by calling reception on (03) 5174 0555, via website or Healthengine.  A standard appointment is 15 minutes. If you need a longer appointment (if you have several issues you would like to discuss) please let the receptionist know at the time of booking. If you need to cancel or are running late, please let us know as soon as possible as missed appointments fees apply..

For all emergencies please call 000

Results / Recalls / Reminders

All results are reviewed by your doctor. Doctors at Latrobe Medical Centre like to discuss all your results with you in person at an appointment.

We have an extensive computerised recall and follow – up reminder system. If you do not wish to be automatically placed in our recall system, please let us know.

Privacy

Your medical record is strictly confidential and private. We will not release any information to a third party without your prior consent, except as required by law. All staff sign a confidentiality clause as part of their employment conditions.

Feedback

We value the opinion and feedback from our patients on all aspects of the practice. We welcome any suggestions that you feel will improve our service. If you have any concerns or complaints please contact our Practice Manager. If you would like to take a complaint further please contact the Health Services Commissioner on 8601 5222 or 1800 136 066.

Costs of other services

If you are referred to a specialist or other health professionals, you may incur a cost and be expected to pay on the day of your service.